AI Agent
AI Customer-Service Chat
An AI chat assistant that answers customer questions from a business's own information and saves enquiries as leads, shown here with a sample bakery called "Flour & Ember".
The challenge
Small businesses get the same questions again and again, and enquiries can be missed when nobody is free to answer.
The solution
A chat widget that answers only from the business's own information. When it does not know something it says so and offers to pass the customer on, instead of inventing an answer. When someone shows interest, for example in a celebration cake, it asks for a name and contact and saves the enquiry to a simple page the owner can open.
- AI assistant
- Lead capture
- Chat widget
Screenshots
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